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TERMS AND CONDITIONS

Payment

 

Payment can be made via online transfer or through PayPal.

 

The lead time period will commence once payment has been received and cleared. Typical lead times are between 4-6 weeks.

 

As all the lampshades are made to order by hand, the final cost will be non-refundable, unless the item is faulty or damaged on arrival.

 

Should the design specification change then the final price will be subject to vary. Any price changes will be agreed with you beforehand.

 

Project Cancellations

 

Any bespoke project orders cancelled within 24 hours of Maison Paralume receiving full payment will be offered a refund minus any costs for supplies relating to the order that may have already taken place by Maison Paralume.

 

Cancellations after the 24 hour period of Beauvamp receiving full payment, will be issued a credit note minus any costs for supplies relating to the order that may have already taken place by Maison Paralume. The credit note can be redeemed within 6 months from the date of issue. If after 6 months the credit note has not been redeemed then the credit note will be void with no further refund offered.

 

Delivery

As all items are bespoke and made to order, the final project cost is non-refundable, unless the item is faulty or damaged on arrival. Should a return be granted under special circumstances agreed with ourselves then you the customer will need to cover all shipping costs involved for a safe return with all original packaging.

 

If an item is broken or faulty on delivery then a full refund will be offered. Maison Paralume will be responsible for organising the return courier details. If the item can be repaired then this service will also be offered.

 

Maison Paralume uses a secure courier company and cannot accept responsibility for damage in transit should the client wish to use another delivery method.

All European and international deliveries may be subject to customs inspections and charges and will be payable by the client / recipient. If a customs charge is missed by the client resulting in the product being sent back to Maison Paralume in France then the return costs will be charged to the client. If the goods are to be rescheduled for a second delivery attempt then there will be an additional charge payable by the client for organising this.

 

Design and Copyright

 

As all lampshades are made to order by hand, designs may vary slightly each time. The silks used are handwoven dupions that have a natural slub in the texture and this is part of the silk structure.

 

The technique for dip dyeing the fringes and fabrics is all achieved by hand which means the finished shade strength may differ slightly each time.

 

Every effort has been made to display as accurately as possible the colours of each product on the site. However fabric and fringe samples for all made to order items are recommended prior to ordering.

 

All logos, products, images, graphics and text on the website and promotional material is the property of Beauvamp and cannot, under any circumstances be reproduced, sold or exploited without the prior written consent of Maison Paralume.

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Wattage

 

LED bulbs are always recommended as they radiate minimal heat and any wattage can be used here.

 

Please note all electrical fittings must be installed by a qualified electrician.

 

If using the lampshade on a lamp then a shade carrier will be supplied which attaches to your lamp fitting and then the shade just sits on top. Our shade carriers are compatible with either a standard BC Bayonet or E27 Edison Screw bulb holder and have a central hole measuring 42mm.

 

Each lampshade also has a standard EU size pendant hole measuring 42mm.

 

Please note our lampshades are not UL listed but each individual part is quality checked and fit for purpose in accordance with France and EU regulations. The silks we use are naturally fire resistant however for added security we can treat the silk with a fire retardant spray and this is a service we can offer you should you wish.

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