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DELIVERY AND RETURNS

DELIVERY

 

All our products are handmade to order, therefore please allow up to 4 weeks for standard France delivery. Please see below for delivery costs:

 

EU: 25 €

 

USA: 45 €

 

Canada: 45 €

 

India:  75 €

 

South Africa: 75 €

 

Australia & New Zealand:  75 €

Please note we guarantee we will dispatch your lampshade within 4 weeks, but delivery may take slightly longer depending where in the world it is being delivered to. 

 

We do not take any responsibility for customs and taxes in your country.

All European and international deliveries may be subject to customs inspections and charges and will be payable by the client / recipient. If a customs charge is missed by the client resulting in the product being sent back to Maison paralume in France  then then the return costs will be deducted from the client refund.

RETURNS

We really hope you are fullied satisfied with your lampshade, however if for any reason you’re not 100% happy then please get in touch and we will issue a refund provided the item is returned within 14 days of delivery. Returns should be sent to:

 

Maison Paralume

9 b rue alphonse daudet

82000 Montauban

FRANCE

Customers are responsible for the return postage costs of the item and a full refund will only be issued upon receipt of the goods in a satisfactory condition. Please allow up to 7 days for the refund to credited back to your original payment method.

Please note that we are unable to offer refunds on our bespoke designs due to the personalisation of these products.

For all bespoke, made to order and sale items, the final project cost is non-refundable, unless the item is faulty or damaged on arrival. 

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